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    How to Spend Valentine’s Day in London 2019

    How to Spend Valentine’s Day in London 2019 February 14th. It’s the date of the date. You know the one…the one where you have creative license to be as romantic as possible, where you can sweep your significant other off their feet with an unforgettable evening that will help you earn their undying affection forever […] More

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    [Feedback] Is my site clear enough and any ideas how to improve clarity of my message

    Quick background: I’m part of a new UK based start-up looking to bring data protection to the genetic testing market. ​ A problem we’ve been facing is in delivering clarity in the specifics of the product quickly on the website, when it is inherently complex and people come with varying degrees of knowledge. I have […] More

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    [London] Hackathon/ Design Sprint for Action For Children

    Hey, everybody! ​ The innovation team at Action For Children are holding a one-day design sprint in March, here in London. We’re looking for anyone with a background or experience in UX/design thinking, tech, AI, startups, innovation thinking and etc. and a free day in the week of March 18th-22nd. ​ As an organisation we […] More

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    Don’t Hold Your Customers Hostages — Part 2, Monopolies And Blue Oceans

    Based on [the foundation of yesterday’s article](https://chagency.co.uk/blog/increasing-user-retention/dont-take-your-customers-hostages-facilitate-their-exit/), I’d like to take the narrative even further. There’s the phenomenon called the Stockholm Syndrome. As part of this condition, hostages develop an attachment (some call it alliance) towards their captors as their go-to strategy of survival. In other words, it’s a game of “I know you’ve got […] More

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